2023-08-03 Links

Daily Reads:

HBR: Why do we continue to reward A while hoping for B? We hope for collaboration and teamwork for the benefit of the organization but provide incentives for individual performance. The paper referred to in this article (Author: Steven Kerr) is a worthwhile read

Roger Martin How Brands Grow, and Playing to Win


The first thing to do when thinking about starting a project, before you invest in systems design, infrastructure or fancy tools, is to practice getting some customers. And the second thing to do is to find out what it’s like to delight or disappoint those customers. -Seth Godin


Sting: Shape of My Heart