An important subject, and Josh Lovejoy, Head of Design for Ethics & Society at Microsoft, tackles it here. The abstract:
For an industry that prides itself on moving fast, the tech community has been remarkably slow to adapt to the differences of designing with AI. Machine learning is an intrinsically fuzzy science, yet when it inevitably returns unpredictable results, we tend to react like it’s a puzzle to be solved; believing that with enough algorithmic brilliance, we can eventually fit all the pieces into place and render something approaching objective truth. But objectivity and truth are often far afield from the true promise of AI